Terms and Conditions

About Us

This web site is owned and operated by UK Map Centre LLP. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
UK Wall Maps
2nd Floor
125 Candleriggs Glasgow
G1 1NP
United Kingdom

Phone: 0141 552 7722

VAT No: GB 836 4770 04


Purchasing a Wall Map

Purchasing a Wall Map for is simple and takes just a few minutes! Select the map or maps you're looking for, making sure to select the Paper Finish you want, and add to your shopping cart. When you're finished browsing, click on the circle near the top-right of the page which will take you to your cart. From there you can proceed to our One-Page checkout where you'll need to enter a few details to complete the order.

We accept Amex, debit and credit cards and process these transactions using Stripe, if you have a PayPal account you can also pay using this method. We do not charge for any item until it is ready to ship.

If you realise after placing an order that you have made an error please contact us as soon as possible and we can help correct the error.

When confirmation of your order is received, this is to indicate that we have received your order. Receiving this e-mail does not indicate that a contract exists between us. We will indicate acceptance of your order, and thus a contract between us, when we send you an invoice. This does not affect your statutory rights as a distance consumer. This term is simply intended to protect ourselves in the event of a pricing error or where we are unable to supply an item for reasons beyond our immediate control. In the case of a change of price, we will always contact you first to ensure that correct price is acceptable.

 

Shipping And Handling


We aim to dispatch products the same business day (if ordered before 3pm and next day for any orders placed after 3pm) using Royal Mail 1st class service or, for some of our larger maps, we will dispatch by courier. We have a flat fee for all orders of £5 per consignment. All shipping prices are to UK postal addresses. Please e-mail us for a quote if you are looking to have an item shipped internationally or if you are looking for a faster delivery service.


 

Delivery Schedule

All items will be sent via a tracked service and will require a signature. We will e-mail you a tracking number when your order is ready for despatch, if you supply an e-mail address we may pass this to the courier/Royal Mail in order for them to contact you about your delivery.

You must inform us within five working day if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

 

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Tax Charges

Please note that paper maps are zero-rated for VAT purposes.

 


 

Guarantee

We take pride in the finish and quality of our maps and of the service in getting them to you. We dispatch all our maps in protective packaging and with our fast turn-around times we aim to have your high-quality map with you in a couple of days. 

 

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0141 552 7722 (International +44 0141 552 7722) or write to us at UK Wall Maps, 125 Candleriggs Glasgow G1 1NP United Kingdom

 

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive for physically supplied products (e.g. products that are delivered to you):

You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. You are responsible for the cost and risk of loss or damage when returning the goods, so you should ensure this has been insured to cover the value of the map in the event that it is lost or damaged in transit. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or have been misdescribed on our website

All goods returned must be returned to us unused and in re-saleable condition. This means it can not have pin marks or sticky patches where it has been attached to the wall. The map should also be rolled carefully and put back into the plastic sleeve it was supplied in before being put back into the black plastic poster tube it arrived in. Where goods are returned to us in a condition which we are unable to re-sell the map we will contact you to discuss this and may return the map to you un-refunded.

If you have any queries about returning maps to us please do not hesitate to get in touch. If the map is in good condition your refund will be processed within 30 days.

These terms apply to your order. We reserve the right to change our terms and conditions at any time without getting in touch with previous customers, please check back for any updates to our Terms and Conditions.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.